Travel Consultant Inntravel York Established in 1984, Inntravel is a widely respected, leading provider of ‘at your own pace’ self-guided walking, cycling and other activity holidays across Europe. Innovative, paying meticulous attention to detail, and delivering the highest standards of personalised customer service, a team of over 60 staff work from idyllic offices in rural surroundings near York. Since 2008 the company has been an integral part of the well-established Hotelplan UK family of specialist tour operators, which includes Inghams, Esprit, Santa’s Lapland, Flexiski and the adventure travel experts Explore Worldwide. Hotelplan is a pan-European travel group headquartered in Switzerland. Our primary aim is to deliver the best possible service to our customer throughout their journey and this is the key driver for everyone at Inntravel. The Sales and Customer Services teams are key to maintaining and improving Inntravel’s reputation for providing first class customer service. Delivering expert and personal service, they are responsible for promoting Inntravel’s values and beliefs. Ensuring we continually improve enquirer conversion rates, maximise sales and increase repeat bookings. Travel Consultants are responsible for selling directly to our customers and offering expert advice across our holidays. The priority is to provide customers with all information required to guide them to the right holiday choice. The Customer Services team are the point of contact for all communication with customers, from the time they have booked, until they return from their holiday. The team are able to deal with all general queries and are also responsible for communicating any operational issues to customers. Competitive salary plus other benefits Please apply here through our Agency, WorkAdvisor, we regret that we are unable to acknowledge all applicants.