About the Company
The message from LivePerson is that messaging is the effective way to connect with customers. The company’s messaging apps and other software tools help companies provide information and service to customers and provide information about customers to companies. Primarily serving retailers and other companies with intensive customer interactions, LivePerson’s software enhances communications through multiple channels, including messaging apps, text-based chat, e-mail, and customer self-service tools. LivePerson’s LiveEngage product allows companies to communicate with customes via mobile, social media, and messaging for e-commerce and service. Customers in the US make up about two-thirds of sales. In late 2014, LivePerson, in its biggest deal, acquired Contact At Once for $65 million.